Intensity Shuttle Pro, Black Screen

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Chris Burkhard

  • Posts: 6
  • Joined: Wed Sep 04, 2013 2:55 pm

Intensity Shuttle Pro, Black Screen

PostSat Aug 23, 2014 3:21 pm

Hi

After some Troubles with the Installation of the intensity pro and after installing the right USB 3 Controller with the right Driver (very important) i was quite happy with my fix installed System to capture Material via the Component input.

But since a while i am not able to see a picture anymore. There is still an audio Signal but no video.
No changes on the (formerly working) system.
Is this a Window Update Issue? Or a Hardware Problem?

Thank you
Chris
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Tyler Seevers

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  • Joined: Wed Aug 20, 2014 8:38 pm

Re: Intensity Shuttle Pro, Black Screen

PostSat Aug 23, 2014 5:48 pm

Are you recording Xbox 360 footage by any chance?
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Adam Simmons

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  • Joined: Thu Apr 04, 2013 4:21 pm
  • Location: UK

Re: Intensity Shuttle Pro, Black Screen

PostSun Aug 24, 2014 11:18 am

What is the res/framerate of the source material through component?
What are your settings inside the BM control panel?
What software are you using to capture with and have you got the right settings in there to match the source?
DVC Built Clevo P775DM3-G Laptop with UHD screen, 7700K CPU@4.9Ghz, Geforce GTX 1060 6GB GPU, G-Sync UHD screen, 500GB M.2 Primary, 1x 480GB SSD, 1x1TB M.2, 1x 2TB Video drives.
Building Bespoke Video Editing systems for over 16 years
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Chris Burkhard

  • Posts: 6
  • Joined: Wed Sep 04, 2013 2:55 pm

Re: Intensity Shuttle Pro, Black Screen

PostTue Aug 26, 2014 8:07 pm

Hi

And thank you for answering.
It was because of the Settings. :-) But i could swear, i didn't touched anything. Suddenly i had this Black Screen. So, i am happy again.
Tyler: No, dont have an XBOX in my setting. It's a Set-Top Box with a 1080 x 720 / 50 hz Output.
And it works (again)

Bye

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