Resolve 11 Appcrash - RED Epic/ Supermicro 7047GR-TRF

Hi,

Been using Resolve 11 on my workstation without too much of an issue for the past few months. Just about finishing a major project shot on the Red Epic. 4K footage - timeline set to 2K for grading. Quarter res debayer runs without too much of an issue for most parts.

Project file is fairly big at the moment as I'm at the final stages, around 2GB. Since a couple of days I've been getting regular Appcrash reports as Resolve quits unexpectedly. The current edit timeline has all sound tracks removed except for the default one which has no sound at all. Also the sound has been muted. Sometimes Resolve quits every few minutes or during the auto saving process (set to every 30mins).

I've used Resolve Capture logs file to generate the log reports. I could send the logs if anyone can have a look and let me know what might be causing this issue. It's insane at the moment as I have a deadline to deliver the project.


Any advice would be appreciated.

Thanks

Din


My configuration:

Supermicro 7047GR-TRF Workstation
Single Xeon E5-2680 V2 CPU
32GB 1600MHz DDR3 ECC LV Memory
GTX 580 3GB GPU (Single card for UI and Compute) - not ideal I know.
Blackmagic Decklink 4K Extreme
6 x 3TB Seagate (RAID 5)
Samsung EVO 250GB SSD (System Drive)
3 x 2TB Seagate (Software RAID 0)

[Dwaine Maggart]

Put a link to your logs .zip file here, or contact the BMD support office for your region and get it to them.

Here is the link to log files.

https://onedrive.live.com/redir?resid=32058E69F6B30D09%21141


I've also noticed on certain shots, when tracking is done, as soon as you click the track button, Resolve exits and Appcrash error is displayed.


Din

[Dwaine Maggart]

You are using 11.1b beta code. Try the current Resolve 11.1.1 and see if that helps.

Thanks for the reply Dwaine.

I did install the Current version 11.1.1 which I saw uploaded on the support page today. I had the same problem again when I tried to track a window. I just skipped that shot and moved forward in the timeline. Managed to work for a few hours without a problem. Will let you know if the problem happens again with the current version.


Thanks.

Din

Hi Dwaine,

Still have similar issues. 5 Minutes into a grade, did a bit of tracking and went smooth enough. Then tracked the same window in another cut and it just crashed as usual..

Below is the link of the report if you have any suggestions..


https://www.dropbox.com/s/a0rnp1cu5moo0n5/DaVinci-Resolve-logs-112014_210724.zip?dl=0