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- Joined: Thu Sep 13, 2012 11:16 am
Ivan Tanaskovic wrote:This is third one about same thing! Read my solution on:
Highlander_man wrote:Hi All,
Just joined and of course that is primarily because of this problem.
Reinstalling Windows (8) is not a fix or a solution that is viable to the majority of users.
Would appear the software is simply not seeing .mov files. Never having used the software before that is as far as I can go - not a clue to a solution or how to workaround the problem.
themightythor wrote:Ivan Tanaskovic wrote:This is third one about same thing! Read my solution on:
Re-Installing Windows is not a viable option for most, its a last ditch effort. there is no reason in the world why you would RE-INSTALL windows to fix this problem. Since every other program recognizes MOV/H264 files this is a path or registry problem, seemingly, with Resolve that it cant find the Quicktime Modules. Your "Solution" is not the FIX. not sure why you think that.
jtmystery wrote:Hi, I had the same issue, and just wanted to pitch in and and clarify the original problem in this thread for future reference. Unfortunately, this post does not solve the later problem in this thread about the "Quicktime Initialization Failure".
THE (Original) PROBLEM: Cannot add any media into the DaVinci Resolve program. It's either not seeing the right folder or files, or you cannot drag and drop any files into the media pool.
THE CONFUSION: I am on a Windows 7 PC. I (and perhaps many of you) instinctively tried to drag your video files from the Windows Explorer window and drop them directly into the Media Pool (bottom left window by default). This will not work. Nothing will happen. You MUST drag your files from the LIBRARY (top left window by default) into the Media Pool.
THE NEXT PROBLEM: Looking up at the Library, you cannot see your drive or files.
THE SOLUTION: Dwaine Maggart from BMD actually correctly posted the solution; but he answered two different problems in the same post, and that might've led to the confusion. I had to read it twice before I found it...
In order for your drive/files to be seen in the Library, you must tell Resolve to access those drives at startup first. To do that on a PC, goto PREFERENCES, select MEDIA STORAGE, and select ALL folders and/or disk drives that you want to be listed in the Library.
[Side note: The first folder/disk drive that you list will be used as the cache as well]
Restart the program. You should be seeing the Folder/Disk Drive where your files are stored in the LIBRARY window now (this is what you specified in the preferences window earlier). From there, you can start dragging and dropping your video files into the MEDIA POOL.
I hope that helps.
Dwaine Maggart wrote:Are you getting any QtDecoder error messages when this happens? You are on Windows? What version of Resolve?
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