Intensity shuttle USB 3.0 on MAC Mavericks 10.9.3

Do you have questions about Desktop Video, Converters, Routers and Monitoring?
  • Author
  • Message
Offline

mazpiroz

  • Posts: 2
  • Joined: Wed May 28, 2014 2:39 am

Intensity shuttle USB 3.0 on MAC Mavericks 10.9.3

PostWed May 28, 2014 2:49 am

Hi, i have an Intensity Shuttle USB 3.0 and i want to install on a MacBook Air with USB 3.0, when i plug the device it shows as "intensity shuttle" on USB section at System Information but video software doesn't detect it, when i install Desktop Video 9.7.8 or 9.7.9 beta, it still not showing on video software even on Media Express and at System Information disappear, only reappear when i uninstal soft and drivers and start over again.
It is quite annoying, i been trying to install this for several hours following installation procedures, can somebody tell what is going on?
Offline

Tony Rivera

Blackmagic Design

  • Posts: 3375
  • Joined: Mon Aug 12, 2013 4:52 pm
  • Real Name: Tony Rivera

Re: Intensity shuttle USB 3.0 on MAC Mavericks 10.9.3

PostWed May 28, 2014 4:26 pm

The USB3 drivers for Mac are still in beta at this point so you may run into problems with compatibility. Make sure you have downloaded those drivers from the support page to see if this might help you.
http://www.blackmagicdesign.com/support ... lse&os=mac
Support: http://www.blackmagicdesign.com/support
Info: http://www.blackmagicdesign.com/company

Follow us on Instagram:
@blackmagicnewsofficial

Return to Post Production

Who is online

Users browsing this forum: Baidu [Spider] and 5 guests