media express can't capture

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bassamramadan86

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  • Joined: Mon Dec 01, 2014 2:09 pm

media express can't capture

PostMon Dec 01, 2014 2:15 pm

I have my Atem 1 M/E Production Switcher connected and I have my camera connected to it.
I installed the switcher control and adjusted the ip address and all is fine.

BUT when I installed Media express and then connected my switcher to my Mac using USB 3.0, the software could detect the switcher but it's grayed out and every time I would choose preferences, Media express crashes and can't reopen unless I disconnect the USB 3.0

What should do?!! It is very urgent

regards,
Bassam

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