- Posts: 13
- Joined: Sun Dec 16, 2012 1:43 am
Please contact Blackmagic Design regional hardware support via email or use contact form on our website for general hardware questions on our Intensity or Decklink hardware compatibility and functionality.
Also, we do NOT test 3rd party chassis nor do we provide PCIE card certification for Thunderbolt expansion chassis. Blackmagic Design provides product samples and cards for testing at the top3 vendors of each technology.
The support for card interoperability and issues relating to compatibility of pciexpress cards need to be verified with the expansion chassis vendors as they manage this process. If there is a verified issue, those companies can contact our company for escalation here at Blackmagic Design. The top vendors in the industry have my contact information.
Thank you.
Matt Jefferson