DeckLink 4K Extreme Audio and Video Issues

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Ed Dow

  • Posts: 55
  • Joined: Fri Sep 25, 2015 4:56 pm

DeckLink 4K Extreme Audio and Video Issues

PostMon May 22, 2017 7:26 pm

Greetings All,

During testing I switch the video and audio between inputs programmatically.

Issues:
1) I have come across a strange issue when switching inputs it doesn’t always switch on the first attempt. I’ve managed to work-around this by switching to the input couple times, but we shouldn't have to do this.

2) I have another issue where the XLR audio becomes unable to capture audio. It will resolve itself when I reboot the PC; however, we really shouldn't have to do this. The interesting thing is that this issue manifests itself over time/number of runs. Everything appears to be working correctly and then we start to have issues.

Anybody else seeing these issues?
Respectfully,
Ed

Windows 7, Decklink 4K Extreme 12G (HDMI Input), Media Express 3.4.1
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Ed Dow

  • Posts: 55
  • Joined: Fri Sep 25, 2015 4:56 pm

Re: DeckLink 4K Extreme Audio and Video Issues

PostFri Jun 02, 2017 7:03 pm

I was having an issue with the XLR not working properly after a duration of time with 10.6.8. Now I've upgraded to 10.9 and the issue does not manifest itself as frequently. It took days for it to crop up after I upgraded.

Still seeing the switching issue. :-(
Respectfully,
Ed

Windows 7, Decklink 4K Extreme 12G (HDMI Input), Media Express 3.4.1

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