Intensity Extreme with Linux 4.x - great, but one problem

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Arun Gurung

  • Posts: 15
  • Joined: Wed May 24, 2017 12:31 pm

Intensity Extreme with Linux 4.x - great, but one problem

PostMon Dec 11, 2017 5:14 pm

I am glad you finally support Linux 4.x and my Intensity Extreme is detected. I have not tried to capture anything yet, but I get this annoying message about the firmware update everytime I either reboot or log out/login again. It does not matter if the Intensity Extreme is plugged in or not.

How can I get rid of this message box? Please see the image here: https://pasteboard.co/GXK4KRyQ.png
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Cameron Nichols

Blackmagic Design

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Re: Intensity Extreme with Linux 4.x - great, but one proble

PostTue Dec 19, 2017 8:10 am

Hi Arun,

Can you provide the following details:
1) Linux Distribution + version
2) Blackmagic Desktop Video version:
Code: Select all
$ dkms status -m blackmagic -k `uname -r`
3) Firmware installed on Intensity Extreme:
Code: Select all
$ BlackmagicFirmwareUpdater status

Regards
Cameron
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Arun Gurung

  • Posts: 15
  • Joined: Wed May 24, 2017 12:31 pm

Re: Intensity Extreme with Linux 4.x - great, but one proble

PostWed Dec 20, 2017 11:25 pm

Cameron Nichols wrote:Hi Arun,

Can you provide the following details:
1) Linux Distribution + version
2) Blackmagic Desktop Video version:
Code: Select all
$ dkms status -m blackmagic -k `uname -r`
3) Firmware installed on Intensity Extreme:
Code: Select all
$ BlackmagicFirmwareUpdater status

Regards
Cameron


CentOS 7. Linux 4.11.

[arun-g@macbook-air ~]$ dkms status -m blackmagic -k `uname -r`
blackmagic, 10.9.7a2, 4.11.3-1.el7.elrepo.x86_64, x86_64: installed

[arun-g@macbook-air ~]$ BlackmagicFirmwareUpdater status
0: /dev/blackmagic/dv0 [Intensity Extreme] 0x0b OK


Thanks.
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Arun Gurung

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  • Joined: Wed May 24, 2017 12:31 pm

Re: Intensity Extreme with Linux 4.x - great, but one proble

PostSun Feb 25, 2018 7:02 pm

Hi Cameron and all,

here's another example: https://imgur.com/a/SYLAt
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Arun Gurung

  • Posts: 15
  • Joined: Wed May 24, 2017 12:31 pm

Re: Intensity Extreme with Linux 4.x - great, but one proble

PostSun Apr 01, 2018 8:19 am

I found the setting in "Startup Applications" in the GNOME-menu and there, I could remove the Blackmagic Firmware Updater entry, so now the message box does not pop up anymore.

https://imgur.com/a/dr5VX

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