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SDK Decklink Capture Sample shows black screen

PostPosted: Fri Jan 05, 2018 12:20 am
by Hernán Sánchez
Hi

Trying to learn about Decklink SDK, but the example to start named "Decklink Capture Sample" under DirectShow samples just shows a black screen when I select "Decklink Video Capture" device.

Any ideas on what do I need to this device to work as expected using DirectShow?

I'm using an Intensity Shuttle USB device and Windows 10. I installed "Desktop Video Windows 10.9.9" and "Blackmagic Media Express" works fine (capture mode shows the video input).

Thanks

Hernán Sánchez

Re: SDK Decklink Capture Sample shows black screen

PostPosted: Mon Jan 08, 2018 4:03 am
by Cameron Nichols
Hi Hernan,

Can you please revert to Desktop Video 10.9.7? We have located an issue in the Intensity Shuttle USB DirectShow filter, the fix will be included in a future release.

Kind Regards
Cameron

Re: SDK Decklink Capture Sample shows black screen

PostPosted: Fri Jan 12, 2018 2:20 am
by Hernán Sánchez
Hello Cameron

I installed Desktop Video 10.9.7 and tried again, but it's the same... black screen, no image shown using "DecklinkCapture.exe" example from DirectShow examples inside Blackmagic Decklink SDK.

Using "Windows 10", "Desktop Video 10.9.7" and "Blackmagic Decklink SDK 10.9.9"

Thanks.

Hernán Sánchez

Re: SDK Decklink Capture Sample shows black screen

PostPosted: Tue Jan 16, 2018 11:30 pm
by Cameron Nichols
Hi Hernan,

Can you provide details of the source for capture - eg video format/resolution and pixel format.

Are you able to capture ok using Media Express?

Regards
Cameron