And again the fanboys come to the rescue...
Blaming always the user - because BMD is perfect and does not need to improve things.
perroneford wrote:ND, Grad ND, re-frame, solve in post, use a different camera. Many solutions available. You shouldn't NEED to explain that to a client.
Oh really? I should have done that with an ND? Have you even ever recorded some live performances on stage where the light levels go frome pitch black to ultra bright follow spots in no time? What kind of advice is this?
And use a different camera - yeah sure - I get another camera although I have 2 cameras - I begin to wonder if you all here work so overpaid that it means nothing to you to rent other cameras or if you just have no idea what you are talking about.
And reframing? Seriously? Put the lightshow out of the frame? Did you even think for one second about your advice?
Robert Niessner wrote:2. Not seeing how much space is left on the SSD - that bit me last time when recording a 3,5 hour long opera with the camera left unmanned. Though an operator error the SSD had not been cleaned off all footage and the camera shut down the recording in the last 30 minutes. As the camera was running unmanned it was only detected when it was too late. If there would have been a display saying only 60% left or 2.5 hours left - that operator error would have been detected during the pause of the opera and the SSDs could have been exchanged. Yeah it was a dumb error, but easy to avoid if the tool would do what every other camera could do.
perroneford wrote:So it's BMs fault that you failed to
A. Calcuate your recording needs.
B. Provide staffing for the camera so it wouldn't need to be unattended.
C. Check to ensure the media was formatted and ready.
And again here we have the Mr. know it all been there type of guy. I already admitted it was dumb - but it could have been prevented if BMD did their work too.
Maybe you have the luxury of filming trees and snails and get all the time in the world. But where I do my business time is money, money is tight and live jobs are stressful.
perroneford wrote:I ran out of SSD space on set twice 2 weekends ago shooting a narrative. First day out with the camera. However, I "felt" I was getting close, warned the director before rolling the take in both instances, and simply popped in a new SSD when the full one ran out of space. At no time did I feel the need to blame BMD for that.
That is great for you, but please do you realize that your situation does not compare to my specific situation.
perroneford wrote: Just as if I'd run out of Kodak film, I wouldn't blame Kodak, or if my SxS cards ran out in my Sony, I wouldn't blame them. In film, you call out your footage to script supervisor so they can calculate how much film is left. I should have been doing that with the BMCC but didn't. That's on me, not BMD. Would it be nice to have a "space left" readout? Sure. Most camera's do. Some more accurate than others.
Ok next time I will call my script supervisor - oh wait - I do not have one because no one would pay for that person for recording live shows. Can you come down from your high horse Sir, please?
perroneford wrote: And no, not "every other camera" does this.
Tell me, which one don't do that (and we are not talking consumer cameras). Over more than a decade I have used a long range of cameras and the BMCC is the first one with the lack of remaining time display.
Robert Niessner wrote:3. I am using an external audio device to record the audio. The signal is also routed into the camera, but even with that you cannot just hand those clips over to a client - you have to resync that in post. Costing time and money for nothing.
perroneford wrote: This is part and parcel for cinema cameras.
And this is the excuse for everything or what? Should I quote the BMD website again?
Robert Niessner wrote:4. Error in the REC709 LUT - already acknowledged by BMD support several times. Reds get wrong. But you will tell us we are just a bunch of whiny, amateur nobodies. But hey - you know what? Clients do not like to have their company colors totally changed in camera. And I do not see why I have to work around that just because BMD can't get their a**es off and fix that for half a year or longer.
perroneford wrote: So you're a pro. Build your own 3D LUT. That's what pro's do. Tell me about Panavision's LUTs. Hell I've NEVER seen a LUT from Sony.
Oh sorry - so I have to fix something that BMD could have easily fixed for months? Because I am a pro? As a pro I expect the manufacture to do that for me if they already have it build into the camera but made a mistake they already have agreed to also.
I would create my own LUT if it just would be possible to download it to the camera and shoot with it. Oh damn, it doesn't support that feature either. Good luck, when you were only paid to shoot and handle over the files to the client afterwards. Welcome to reality.
Robert Niessner wrote:May I quote from BMDs website about the BMCC:
Use Standard Connectors
Say goodbye to annoying custom cables you can never find when on a location shoot because Blackmagic Cinema Camera uses only standard connections! You get jack mic/line audio inputs for recording the highest quality uncompressed audio, as well as 3 Gb/s SDI out for on set monitoring or for sending to live production switchers.
And again quoted from the tech specs:
2 x 1/4” jacks for professional balanced analog audio, switchable between mic and line levels.
Nothing proves you more wrong than BMD themselves.
perroneford wrote: Any pro in their right mind knows that a camera with 1/4" jacks is not doing pro level audio. I don't care what the marketing department writes on the webpage.
So you are telling me that all those pros in the audio studio have no idea what they are doing - because the 1/4" balanced jacks get used a lot there. And what exactly do the jacks have to do with the internal ability to record audio?
Robert Niessner wrote:Sounds pretty arrogant for me again, right?
And what does additional grip have to do with really basic things lacking in a camera? So basic, that every other product of BMD is able to have those things, but not their cameras? (e.g. audio levels, time counter)
perroneford wrote:Audio levels probably wasn't a big deal to them because it's a CINEMA camera which in 99% of cases means sync sound. Not sure what you mean for time counter as my camera records time.
The name CINEMA camera is not an excuse for everything.
I meant the display of the remaining time.
Sorry, I am not a native speaker, so sometimes I use wrong terms which might be confusing.
Robert Niessner wrote:I just quote (it is so funny to destroy your arguments by just quoting BMD
):
Open File Format
Blackmagic Pocket Cinema Camera records into high quality ProRes 422 (HQ) and lossless compressed CinemaDNG files so you retain fine image detail with wide dynamic range for amazing images.
perroneford wrote:Video is compressed on the pocket camera so it can record to SD cards. Shouldn't be necessary with SSD.
You missed my point. It is advertised as a working feature in the BMPC, but it has not been implemented yet.
Robert Niessner wrote:As someone who has worked with the RED ONE as soon as it was available in Europe I can tell you that it had almost all of the features in there which are no complained about with the BMCC. And there are constantly firmware updates bringing new features, improving things and an open flow of information what can be done, what not and which features will come. Everyone understands that sometimes a developer can work around a wall coming up - but keeping customers informed helps so much and earns the respect.
perroneford wrote:Hell the RED ONE shipped with NO AUDIO enabled. It was at least a YEAR before it was turned on via firmware. No one cared because everyone shot sync sound on that CINEMA camera.
I know that. But it was not advertised as having working, professional audio out of the box.
perroneford wrote:If you were an early adopter on RED, you KNOW the pain they went through trying to get that thing going. Shutdown's on set. Monitoring was tricky, corrupted data, post was a royal PITA.
Well, all three cameras we have been working with did not have those problems. No shutdowns, no corrupted data. Maybe we where just a bunch of lucky guys - I heard horror stories from others too. But I also found out that some of those were clearly fabricated by some ARRI fanboys (nothing against the Alexa - wonderful camera!). And I knew how to handle RED RAW post - was not a big deal for me, as I had prepared myself and worked with RAW data before.
perroneford wrote:The flow of information from JJ and others was excellent though, I must say that.
That was exactly my point. Everyone here would be happy with a beep of information from time to time, that's all. If you keep your customers in the dark, their opinion gets dark as the night.
Robert Niessner wrote:And maybe it is just that we do not want to work around problems which should not be there, because no client will pay for the extra work.
perroneford wrote:Clearly, you have bought a camera that does not meet your needs. If you are a pro, I have to ask why? Sounds like you want an F5 or Alexa, or something similar. I am not trying to slam you here. I understand you are frustrated, and certainly some things BMD has done can be frustrating if you're trying to use this camera in a production environment.
I am quite happy with the camera and what it delivers. So the more I am frustrated with those few quirks I have to work around because BMD is so lazy.
perroneford wrote:But that said, you are clearly using this $2k camera in a way it is not intended to work. And seemingly becoming angry with BMD because the camera won't work the way YOU want it to. That's patently unfair. The issues we are seeing with this camera are nothing we haven't seen before.
BTW - I paid the original price of $3k.
I am not angry with BMD because the camera won't work as I want it to, that's ok if it is new on the market. I am angry because they constantly ignore their customers since a year. Hey, they where able to fix the black spot with the BMPC, but not with the BMCC? What kind of nonsense is that? They update the audio to fix the offset and suddenly decide to lower all low frequencies? They admit that this is not ok, but do not fix it again? They admit that there is an error in their LUT but hey, no one pushes out a tiny update to change that. Are you gonna tell me, that this will take more than a few days to change, test and roll out? I have worked in imaging hardware development long enough to know what is possible and what not.
perroneford wrote:And are a heck of a lot more workable than many of the things we've seen from popular cameras in the past. Whether those things were horrible rolling shutter (EX1, DSLRs),
The BMCC has the exact same rolling shutter as the DSLRs and a bit more than the EX1. I have done tests clearly showing that and there are other people out who came to the same conclusions.
perroneford wrote:11 minute recording times (DSLRs, P2), horrific recording media costs (P2 at $1500 per 12 minutes at the outset), basic recording issues (DVX100 didn't get a firmware update, the camera was literally re-released with the desired features and you had to spend another $4500 to get them).
Pointing at other cameras failures does not help here and should not be an excuse to not do it better.
perroneford wrote:If the issues are unworkable for you, ditch the camera. If I had to turn over media same day or perhaps even next day, the BMCC would not be a camera I would use. Frankly, I wouldn't use a RED or Alexa either.
Seems like some people here do not have to work hard for their money, because they all are so fast with ditching something. I had done that ditching with a Sony camera which turned out not to be what it promised to be and that camera was much more expensive than the BMCC. When I tried to sell the camera, guess what? Sony dropped the price suddenly so I lost a lot of money by selling it.
Tell me: Do you think it is the customers duty just to pay for the product and then to keep silent? Not pointing out problematic things with the product? Eat up everything fed by the manufacturer? Do you put up with everything the government does?