- Posts: 1
- Joined: Tue May 29, 2018 4:30 pm
- Real Name: Peter Watts
There are literally hundreds of possible failure points the way you've described your issue at the moment. Questions you need to answer to actually get reasonably accurate answers without wasting a lot of time include, but are not limited to:
- What camera are you using?
- Have you connected the HDMI from the camera to anything to else to verify that a picture is actually sent?
- By connecting it to e.g. a TV, have you found what resolution and framerate your camera is transmitting?
- Is the LED on the Micro Converter on?
- Does the "Ultra mini recorder" light up when connected to the Macbook?
- Does the UltraStudio Mini light up next to the SDI Input when the SDI cable is connected? Is it blinking, steady or not lighting up at all?
- Have you tested your Thunderbolt cable with any other gear and verified that it's working?
- Have you ensured that the device shows up in Media Express -> Device-dropdown?
etc etc.