Fri Jul 07, 2017 9:08 pm
Thank you, @Ian Morrish. We have finally got back to the project and we have tried every possible combination and discovered that NONE of them work.
We have:
[*] ASUS X99-A/USB 3.1 ATX DDR4 3300 (o.c.) Intel LGA 2011 Motherboard
[*] ASUS GeForce GTX 1060 6GB Dual-fan OC Edition VR Ready Dual HDMI DP 1.4 Gaming Graphics Card (DUAL-GTX1060-O6G)
[*] Intel Gigabit CT PCI-E Network Adapter EXPI9301CTBLK
[*] Blackmagic Design DeckLink Quad 2 SDI interface card.
No matter which slots we plug these various components, the system works fine until we plug in the Quad 2 card.
At this point it appears that we abandon hopes of using the Quad 2 card. As @SebastianLong has asked in another thread ("Decklink Quad 2, suggested/tried-and-tested motherboard", as yet un-answered), we have no guidance for what motherboard, graphics board, etc. etc. are compatible with DeckLink Quad 2. Since there are essentially an infinite number of combinations of motherboards and graphics cards which may or may not be compatible with the Quad 2, and since none of us customers have infinite resources to conduct this research, we are dependent on Blackmagic to provide some help with this problem. Absent that, the Quad 2 looks like a good idea in the laboratory, but isn't working out here in the Real World.
Does ANYBODY actually have a Quad 2 working in their system? What motherboard? What graphics card?