Missing Screw

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James McDonagh

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  • Joined: Fri Dec 01, 2017 5:38 pm

Missing Screw

PostSat Nov 09, 2019 1:37 am

https://imgur.com/a/01JnJ5I

https://imgur.com/a/7OdLRvt

I have lost a screw for the SSD recorder for my URSA Mini Pro.

As you can see in the first pic, there is now a gap between the recorder and the camera body because of this missing screw.

Can anyone please advise how I am to get a new screw.

If anyone cannot advise, can I please be directed to the appropriate Blackmagic Design party who can advise me further and perhaps even resolve the issue within the next few days.

Many thanks.
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Robert Niessner

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Re: Missing Screw

PostSat Nov 09, 2019 9:08 am

Have you tried to contact BMD support? Normally they can help you with getting spare parts.
Robert Niessner
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Xtreemtec

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Re: Missing Screw

PostSat Nov 09, 2019 1:51 pm

m3 screw. ( Metric ;) )
Daniel Wittenaar .:: Xtreemtec Media Productions ::. -= www.xtreemtec.nl =-
4K OBV Trailer, ATEM TVS HD, 1M/E 4K, 4M/E Broadcast Studio 4K, Hyperdeck Studio Mini, Ursa Broadcast 4K, 4K fiber converters with Sony Control
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James McDonagh

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Re: Missing Screw

PostSat Nov 09, 2019 7:33 pm

Thank you for the reply guys. I'm going to contact BMD support directly as well as order an M3 screw.

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