Missing Screw

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James McDonagh

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Missing Screw

PostSat Nov 09, 2019 1:37 am

https://imgur.com/a/01JnJ5I

https://imgur.com/a/7OdLRvt

I have lost a screw for the SSD recorder for my URSA Mini Pro.

As you can see in the first pic, there is now a gap between the recorder and the camera body because of this missing screw.

Can anyone please advise how I am to get a new screw.

If anyone cannot advise, can I please be directed to the appropriate Blackmagic Design party who can advise me further and perhaps even resolve the issue within the next few days.

Many thanks.
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Robert Niessner

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Re: Missing Screw

PostSat Nov 09, 2019 9:08 am

Have you tried to contact BMD support? Normally they can help you with getting spare parts.
Robert Niessner
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Xtreemtec

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Re: Missing Screw

PostSat Nov 09, 2019 1:51 pm

m3 screw. ( Metric ;) )
Daniel Wittenaar .:: Xtreemtec Media Productions ::. -= www.xtreemtec.nl =-
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James McDonagh

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Re: Missing Screw

PostSat Nov 09, 2019 7:33 pm

Thank you for the reply guys. I'm going to contact BMD support directly as well as order an M3 screw.
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Johnma

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  • Real Name: John Marsden

Re: Missing Screw

PostSat Nov 23, 2019 10:04 am

James McDonagh wrote:Thank you for the reply guys. I'm going to contact BMD support directly as well as order an M3 screw.


Comparing it to the size of the BNC connectors, it looks a bit on the small side for M3 to me... also, you'll need to figure out the length (by removing one of the others? - while that's out you could also measure the daimeter to get a feel for whether it is an M3 or something smaller :)

John
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Gary Adams

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Re: Missing Screw

PostMon Nov 25, 2019 5:18 pm

Hello James. They are M3x5mm Flat Head screws. We use these in a variety of products including the Teranex Minis.

Regards, Gary
Gary Adams
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