Sorry, another newbie problem

So, my computers dont seem to recognize the pocket cam, i tried on my mac laptop and the pc we have at home, i dont know if its the usb cable because i used it on my external harddrive and it work fine. Sorry for all the newbie questions, just really wanna start and playing around with the camera bit i cant even update the firmware. Any adive would help me out. Thanks guys.

In what way 'didn't recognise'?

[Eddie Wee]

If you are upgrading firmware, connect the BMPCC to your computer via USB cable, run the camera utility apps.
The apps window will tell you if the camera firmware need to be upgraded or not.
You will not find the camera on the Finder/browser. The USB port on the camera is only used for firmware upgrade only.

Got it! Thanks a million!

I just got 2 BMPCCs today. My associate and I shot some test footage and tried hooking up the cameras to check to see if they were up to date. Both cameras were recognized on my associate's computer and neither were recognized on mine. The systems are nearly identical- Dell 6600 running Windows 7. Maybe there's a conflict somewhere? Any ideas?