Tue Nov 20, 2018 7:17 pm
So I contacted BMD support, and got the issue resolved. I'm posting this here for any other people who may come across this.
The issue was that our ATEM was connected to the hyperdeck. You cannot telnet to the hyperdeck, while the ATEM is connected to it. You'll need to log into your ATEM, and remove the IP address from the ATEM and save it. Then you will be able to telnet into it.