- Posts: 1
- Joined: Wed Oct 03, 2012 9:43 am
The first thing I would do is to click on the device item in the menu bar at the top and make sure it reports Intensity Shuttle. Doing so will tell us that Media Express is in fact seeing the device.
Next thing you need to do is make sure that your input is set appropriately. You mentioned using HDMI. Go to Control Panel -> Blackmagic (may have to change the view options) and make sure your input is set to HDMI video and HDMI Audio.
After that you need to know what format your camera is outputting. You didn't specify but a quick check shows that camera to support native 1080p60. You cannot capture this format with the Intensity Shuttle USB3. So you will have to set the camera to output 1080i59.94 or 60. Either way once you get this set you can move to the next step.
Open Media Express and go to Edit -> Preferences. Now set Media Express to either 1080i59.94 or 60 (as above). Click okay and you'll drop back to the main Media Express view.
Click on the capture tab (you'll be default on the green playback tab) and you should be seeing input.
Okay..so start there, assuming there are no compatibility issues this should get you to see video in the capture window.