Intensity Extreme with 10.8.2 and AMC 6.5 ???

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saroyan

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  • Joined: Sat Oct 06, 2012 9:11 am

Intensity Extreme with 10.8.2 and AMC 6.5 ???

PostSat Oct 06, 2012 9:33 am

Hi,
I'm using a brand new iMac (10.8.2) with Avid Media Composer 6.5. I've plugged a Blackmagic Intensity Extreme (Desktop Video 9.6.4 installed) for monitoring. But there isn't any signal. It seems that the Mac doesn't recognize the Blackmagic (About this Mac > Thunderbolt : nothing connected). Anybody knows how to fix it ?
Thanks a lot.
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sebloopiotte

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  • Joined: Sun Oct 07, 2012 6:51 am

Re: Intensity Extreme with 10.8.2 and AMC 6.5 ???

PostSun Oct 07, 2012 6:54 am

Hi,

I'm a french user and i've got the same problem with a intensity shuttle......

thanks you for response.
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saroyan

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Re: Intensity Extreme with 10.8.2 and AMC 6.5 ???

PostMon Oct 08, 2012 6:55 am

I've reinstalled the driver a second time BUT I realized that there was a contact problem with the Intensity. I have to push the Thunderbolt cable until the white light turns on... And than it works perfectly. So, I'll go back to the deller to fix it.
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saroyan

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  • Joined: Sat Oct 06, 2012 9:11 am

Re: Intensity Extreme with 10.8.2 and AMC 6.5 ???

PostMon Oct 08, 2012 1:03 pm

New Intensity Extreme and now it works perfectly well. Mac OS 10.6.8 and Avid Media Composer 6.5 !
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sebloopiotte

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  • Joined: Sun Oct 07, 2012 6:51 am

Re: Intensity Extreme with 10.8.2 and AMC 6.5 ???

PostTue Oct 09, 2012 3:32 pm

New intensity shuttle, and all is OK !!
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Joshua Helling

Blackmagic Design

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Re: Intensity Extreme with 10.8.2 and AMC 6.5 ???

PostFri Oct 12, 2012 10:26 pm

Please don't double post. I put a few suggestions in your other post.
Joshua Helling

Director of World Wide Support
Blackmagic Design Inc.

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