- Posts: 2
- Joined: Wed Nov 20, 2013 1:45 am
Wed Nov 20, 2013 2:06 am
Just purchased the H.264 Pro Recorder.
I'm using Windows 8 on a relatively new Asus laptop (8gb ram, intel i5 processor,nvidia 720m)
Installed the latest software (9.8), and followed all the instructions.... but when I plug my device into the USB 2.0 port (also tried USB 3.0), it does not recognize the device and it can not find the drivers.
When I open Media Express, it still says 'no device is connected'
I am using one of those cables with the multiple different adapters (iPod/micro USB/mini B etc.)
I checked the packaging and the cable does support data, could the cable be part of the problem?
Do I actually need to have the device hooked up to a video source, or should my computer be able to recognize the device by itself?
I'm using Windows 8 on a relatively new Asus laptop (8gb ram, intel i5 processor,nvidia 720m)
Installed the latest software (9.8), and followed all the instructions.... but when I plug my device into the USB 2.0 port (also tried USB 3.0), it does not recognize the device and it can not find the drivers.
When I open Media Express, it still says 'no device is connected'
I am using one of those cables with the multiple different adapters (iPod/micro USB/mini B etc.)
I checked the packaging and the cable does support data, could the cable be part of the problem?
Do I actually need to have the device hooked up to a video source, or should my computer be able to recognize the device by itself?