Any complete guide/step to go through set-up?

Getting started with a Blackmagic product? Ask questions here about setup and installation.
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croa

  • Posts: 3
  • Joined: Mon Oct 08, 2012 7:38 pm

Any complete guide/step to go through set-up?

PostMon Oct 08, 2012 7:51 pm

Hi,

I got intensity extreme, and install all the tools/softwares on that CD (including desktop video).

The question is I cannot see anything working now.

My mac is OSx 10.8.2.

Two things I found after installation.
1. I open "system preference-->(Others)BlackMagic Design", I only see two tab on that setting window, "settings" and "processing"; I cannot find "Audio" and "Video" tabs. Don't know why.

2. I open "BlackMagic Media express", it told me "no device is connected".

Can someone tell me how to get the set-up works?

Thanks very much.

croa
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croa

  • Posts: 3
  • Joined: Mon Oct 08, 2012 7:38 pm

Re: Any complete guide/step to go through set-up?

PostMon Oct 08, 2012 7:53 pm

BTW, forget mentioned, I connect the Intensity extreme to Mac with thunderbolt cable.

Croa///
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far-sai

  • Posts: 4
  • Joined: Sun Oct 21, 2012 7:45 am

Re: Any complete guide/step to go through set-up?

PostSat Dec 29, 2012 8:56 pm

croa wrote:Hi,

I got intensity extreme, and install all the tools/softwares on that CD (including desktop video).

The question is I cannot see anything working now.

My mac is OSx 10.8.2.

Two things I found after installation.
1. I open "system preference-->(Others)BlackMagic Design", I only see two tab on that setting window, "settings" and "processing"; I cannot find "Audio" and "Video" tabs. Don't know why.

2. I open "BlackMagic Media express", it told me "no device is connected".

Can someone tell me how to get the set-up works?

Thanks very much.

croa

Hi!!!

I have this problem too, don't know what to do/

intensity extreme & mac OS X 10.8.2 (12C60), please help us!
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Christine Peterson

  • Posts: 662
  • Joined: Mon Sep 24, 2012 9:00 pm
  • Location: Boston, MA

Re: Any complete guide/step to go through set-up?

PostWed Jan 02, 2013 4:01 pm

To answer your original question, the FAQs, support notes, and manual that go with the Intensity Extreme for Mac are available here: http://www.blackmagicdesign.com/support ... lse&os=mac

You might find the answer there... if not, let us know!
Christine Peterson

(Previously Community Relations Manager for Blackmagic Design)

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