Thu Oct 18, 2012 5:56 am
Hi there!
Good day!
We have a client that complained about his Intensity Pro that is not capturing an HD input signal. I tested the unit using Teranex 2D so that I can change the input video format going to the Intensity Pro. Using Media Express, I found out that I can capture all SD formats but not all HD signals. I can also capture HD 720 formats but when I tried to input HD 1080i50, I can see only black video on my Media Express. Every time I change my input video format, I also change the setting of Media Express preferences to match my input signal.
I would just like to ask why the input becomes black when I fed HD 1080i50? Does the Intensity Pro capable of capturing the said video format? Are there any settings that I still need to change in order to capture HD 1080i50?
Please advise.
Regards,
Leo