- Posts: 23
- Joined: Wed Oct 11, 2023 10:10 am
- Real Name: Christian Muenier
Tue Dec 19, 2023 6:17 am
On forums, we often see more communications from dissatisfied customers than the opposite. Therefore, when the services provided are of high quality, it is important to acknowledge it.
I encountered an issue with the audio on my BMPCC4K, as described in this post:
viewtopic.php?f=2&t=192528
I reached out to BlackMagic's support for assistance. I must testify here to my complete satisfaction regarding the responsiveness and quality of the support, as well as the repair timelines that align with those stated on their website. Special thanks to Jake Cook for overseeing the case.
And also thank you for the help on this forum.
I encountered an issue with the audio on my BMPCC4K, as described in this post:
viewtopic.php?f=2&t=192528
I reached out to BlackMagic's support for assistance. I must testify here to my complete satisfaction regarding the responsiveness and quality of the support, as well as the repair timelines that align with those stated on their website. Special thanks to Jake Cook for overseeing the case.
And also thank you for the help on this forum.