Intensity Shuttle USB 3.0 W7 64 Detection Problem

Getting started with a Blackmagic product? Ask questions here about setup and installation.
  • Author
  • Message
Offline

wonziu

  • Posts: 1
  • Joined: Mon Oct 29, 2012 1:41 pm

Intensity Shuttle USB 3.0 W7 64 Detection Problem

PostMon Oct 29, 2012 1:46 pm

Hi,

first of all - my hardware meet all the requirements. I even bought a special USB PCI card, so it's this NEC device.

My problem is - after I install all the software, drivers etc. - Intensity Shuttle suddenly cannot be detected.

I can see it clearly before the installation, when there is no drivers and Windows struggles to find ones - but after that - it's gone. Pluging it in and out does nothing.

But - when I plug it to an usb 2.0 port, where drivers are not installed - bam - I can see it again.

Does anyone knows what the problem is? It is really, really annoying.
Offline

rezmu

  • Posts: 2
  • Joined: Fri Dec 07, 2012 6:10 pm

Re: Intensity Shuttle USB 3.0 W7 64 Detection Problem

PostFri Dec 07, 2012 6:33 pm

Hi,

I am having the same problem, did you ever solve yours ?

thanks,

sam

Return to Getting Started

Who is online

Users browsing this forum: No registered users and 40 guests