- Posts: 1
- Joined: Tue Nov 20, 2012 4:58 pm
Hello,
It looks like you have a fair amount of conversions there in that workflow. For a sanity check, you may want to test the HDMI to SDI Mini Converter as well as the DeckLink Duo on its own, just to validate that each BMD device is working on its own.
If possible, test a SDI source (signal generator, camera, deck, etc.) directly to the DeckLink, just to make sure that this is not a DeckLink issue.
Also see if you have access to a camera with HDMI out you can test with, directly to the HDMI to SDI MC just to verify that the converter is working.
You can then backtrack and add more hardware into the equation until you find out where the breakdown is happening.
Should you find that the issue is with the converter or DeckLink, please give us a call or email us from our support page and we can get you set up with an RMA.