Camera won't record

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Leandro Issob

  • Posts: 1
  • Joined: Tue Dec 16, 2014 12:46 pm

Camera won't record

PostSun Mar 29, 2015 8:41 pm

Hello,

I've been having this problem since I started with the Pocket Cinema Camera 3 months ago.
I insert a card, it recognizes as "ready" but when I press REC it doesn't record.
Then I try formatting the card, most of the times it won't let me. Then I fortmat it on my desktop, put it back and then the same problem happens again.
I've been using 3 Extreme Pro SD cards. Right now, none of them are working.
Camera has been updated to 2.1 today.
Can any body help?
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Peter J. DeCrescenzo

  • Posts: 2428
  • Joined: Wed Aug 22, 2012 6:53 am
  • Location: Portland, Oregon USA

Re: Camera won't record

PostMon Mar 30, 2015 6:44 pm

It's possible your camera may require repair under warranty. Contact Blackmagic technical support for your region. They can advise you how to proceed. See:
https://www.blackmagicdesign.com/support/contact/email
https://www.blackmagicdesign.com/support/contact/phone

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