ATEM software control + win7 64

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Rune Fog Hansen

  • Posts: 23
  • Joined: Tue Nov 06, 2012 1:10 pm
  • Location: Copenhagen, Denmark

ATEM software control + win7 64

PostSat Dec 15, 2012 10:40 am

Hi

For some reason the ATEM software panel doesn't render correctly on my win7 64bit laptop.

The palettes on the control panel switcher tab aren't being rendered, although the functionality is present (I can move the invisible sliders etc.).

I've tried downgrading from 3.4 to 3.3 and the problem persists.

Any idea what could cause this? I'm inches away from reinstalling windows in a 32 bit version to see if that fixes it, but win7 64 bit is mentioned as a supported platform on the product pages.

Best regards
Rune
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Esa Kranz

  • Posts: 95
  • Joined: Thu Sep 20, 2012 12:41 pm
  • Location: Helsinki, Finland

Re: ATEM software control + win7 64

PostSat Dec 15, 2012 2:37 pm

What you are seeing in not operation system related issue, it is display adapter / driver issue.
Go to advanced setting of your graphics chip and try what you can adjust there.
Also check if there is an upgraded driver available for that particular chipset.
Esa Kranz
Product Manager at Hedcom
Blackmagic Reseller, Finland
www.hedcom.fi/home

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