How do I connect my intensity shuttle USB 3.0 to my xbox?

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proTOMAHAWKgaming

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How do I connect my intensity shuttle USB 3.0 to my xbox?

PostTue Dec 25, 2012 5:36 pm

Hello, I just got a black magic intensity shuttle USB 3.0 for Christmas and I have had much troubles, after figuring out about most things the one thing I can't figure out is how to actually connect my shuttle to my Xbox 360. Please help me I am trying to broadcast the 26th of December!!
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Raphaël Jacquot

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Re: How do I connect my intensity shuttle USB 3.0 to my xbox

PostTue Dec 25, 2012 6:05 pm

you will need to get the component output cable for that Xbox
http://www.amazon.com/Xbox-360-Component-HD-AV-Cable/dp/B000B6MLPU
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proTOMAHAWKgaming

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Re: How do I connect my intensity shuttle USB 3.0 to my xbox

PostTue Dec 25, 2012 6:35 pm

Is it possible for me to keep my HDMI cable and then get the component cable ?
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Raphaël Jacquot

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Re: How do I connect my intensity shuttle USB 3.0 to my xbox

PostTue Dec 25, 2012 6:52 pm

according to
http://support.xbox.com/en-US/xbox-360/ ... console-tv
there's only one output on the console, so you'll have to choose
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proTOMAHAWKgaming

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Re: How do I connect my intensity shuttle USB 3.0 to my xbox

PostTue Dec 25, 2012 7:33 pm

Alright but wouldn't the output cable be HD ?
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Raphaël Jacquot

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Re: How do I connect my intensity shuttle USB 3.0 to my xbox

PostTue Dec 25, 2012 8:30 pm

component is HD, but analog
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proTOMAHAWKgaming

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Re: How do I connect my intensity shuttle USB 3.0 to my xbox

PostTue Dec 25, 2012 10:04 pm

What do you mean by analog ?
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Raphaël Jacquot

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Re: How do I connect my intensity shuttle USB 3.0 to my xbox

PostWed Dec 26, 2012 12:29 am

the image is represented by a continuous voltage over time, each for the R, G and B channels, with sync usually on green.
alternatively, it can be represented by continuous voltages in each of the Y (luminance), U and V vectors, with sync on Y

see http://en.wikipedia.org/wiki/Component_video
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proTOMAHAWKgaming

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Re: How do I connect my intensity shuttle USB 3.0 to my xbox

PostWed Dec 26, 2012 3:29 am

Oh I get it now ok. Thanks alot!
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Dennis Sädtler

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Re: How do I connect my intensity shuttle USB 3.0 to my xbox

PostWed Dec 26, 2012 3:59 pm

You can also just connect a HDMI Cable from the output of the XBOX360 to the Input of the Shuttle and connect the output to your TV (via HDMI), there's no delay. Alternatively you could get a HDMI splitter.
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proTOMAHAWKgaming

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Re: How do I connect my intensity shuttle USB 3.0 to my xbox

PostWed Dec 26, 2012 6:07 pm

I bought the xbox 360 component cable but it still doesnt work ???. I have already spent way to much money just on this... Do you know what my problem is ?
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proTOMAHAWKgaming

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Re: How do I connect my intensity shuttle USB 3.0 to my xbox

PostWed Dec 26, 2012 6:10 pm

Also what program do I use to view my videos, I have the black magic media express but I don't know how to use it ?
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Dennis Sädtler

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Re: How do I connect my intensity shuttle USB 3.0 to my xbox

PostWed Dec 26, 2012 7:19 pm

You can use nearly any mediaplayer to view your videos, I use Mediaplayer Classic.

Can you post a screenshot of your settings in Media Express please? And what motherboard do you have?
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proTOMAHAWKgaming

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Re: How do I connect my intensity shuttle USB 3.0 to my xbox

PostWed Dec 26, 2012 7:28 pm

Idk what motherboard I have. I am using the alienware x51 basic one for $699
And In media express it won't let me change ANY settings ?
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Dennis Sädtler

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Re: How do I connect my intensity shuttle USB 3.0 to my xbox

PostWed Dec 26, 2012 7:30 pm

I'm not sure if the USB 3.0 Chipset of your Alienware is supported.

And if Media Express does not let you change any settings it seems that your shuttle is not recognized.
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proTOMAHAWKgaming

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Re: How do I connect my intensity shuttle USB 3.0 to my xbox

PostWed Dec 26, 2012 7:37 pm

So your trying to say i might not be able to connect the shuttle with my pc
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Dennis Sädtler

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Re: How do I connect my intensity shuttle USB 3.0 to my xbox

PostWed Dec 26, 2012 7:45 pm

proTOMAHAWKgaming wrote:So your trying to say i might not be able to connect the shuttle with my pc

Yes. I don't know what Mainboard your Alienware has but I assume the USB 3.0 Chipset might be incomaptible with the Intensity Shuttle.
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proTOMAHAWKgaming

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Re: How do I connect my intensity shuttle USB 3.0 to my xbox

PostWed Dec 26, 2012 8:02 pm

I'm not very good with all the tech specs but if you look on the alienware website you may be able to find the motherboard
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Dennis Sädtler

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Re: How do I connect my intensity shuttle USB 3.0 to my xbox

PostWed Dec 26, 2012 8:12 pm

It looks like your motherboard is an OEM one, however, you could take a look at the device manager to find out what USB 3.0 Chipset your mainboard does have. In my case my Rensas (NEC) Chipset is listed under "USB-Controller".
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proTOMAHAWKgaming

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Re: How do I connect my intensity shuttle USB 3.0 to my xbox

PostWed Dec 26, 2012 8:24 pm

Alright, where can i find the main chipset under the device manager
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Dennis Sädtler

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Re: How do I connect my intensity shuttle USB 3.0 to my xbox

PostWed Dec 26, 2012 8:32 pm

I meant the USB Chipset, the chipset of your motherboard should be irrelevant.
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proTOMAHAWKgaming

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Re: How do I connect my intensity shuttle USB 3.0 to my xbox

PostWed Dec 26, 2012 8:38 pm

Ok but like I said I'm sorry I don't under stand what you mean by that I'm not very technical with this stuff.
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Dennis Sädtler

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Re: How do I connect my intensity shuttle USB 3.0 to my xbox

PostWed Dec 26, 2012 8:54 pm

Your Mainboard has several Controllers on it, one is responsible for USB 3.

If that one is not compatible with the shuttle it does not work (there are several warning on the page and also inside of the packaging). Your controller is probably not supported.

You should be able to see your Controller under the point "USB-Controller" in the Device Manager, it is called something like "<Manufacturer> USB 3.0 Host Controller".

Please tell me the Manufacturer. If it's not Rensas Electronics that could be the issue.
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proTOMAHAWKgaming

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Re: How do I connect my intensity shuttle USB 3.0 to my xbox

PostWed Dec 26, 2012 9:05 pm

Oh ok I got you, I'm on the device screen and all I see is these ?

Generic USB Hub
Intel host controller
USB root hub
USB composite device
Renesas Electronics USB 3.0 Host Controller
Renesas Electronics USB 3.0 Root Hub
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Dennis Sädtler

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Re: How do I connect my intensity shuttle USB 3.0 to my xbox

PostWed Dec 26, 2012 9:12 pm

Mmh, ok, "Renesas Electronics USB 3.0 Host Controller" sounds good.

Have you tried plugging in the Shuttle into a other USB 3.0 Port (blue)? Windows should pop up that it has detected a new device and is installing the drivers.

Also you could check the "Audio-, Video- and Gamecontrollers" Section, you should see this 3 devices:
Image
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proTOMAHAWKgaming

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Re: How do I connect my intensity shuttle USB 3.0 to my xbox

PostWed Dec 26, 2012 9:14 pm

I see the 2 of the 3 I don't see the "black magic decklink WDM streaming"
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proTOMAHAWKgaming

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Re: How do I connect my intensity shuttle USB 3.0 to my xbox

PostWed Dec 26, 2012 9:17 pm

I plugged the shuttle into another USB 3.0 blue port, but now it says I only have "blackmagic intensity shuttle"
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Dennis Sädtler

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Re: How do I connect my intensity shuttle USB 3.0 to my xbox

PostWed Dec 26, 2012 9:21 pm

Restart the Device Manger, maybe they show up then.

Also, install the Rensas Electronics Drivers and update your USB 3.0 Firmware (google will help).
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proTOMAHAWKgaming

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Re: How do I connect my intensity shuttle USB 3.0 to my xbox

PostWed Dec 26, 2012 9:26 pm

ok I downloaded it onto my desktop, what do I need to do now ?



ALSO... I plugged in the shuttle to the other USB port and now I have the audio ?
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Dennis Sädtler

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Re: How do I connect my intensity shuttle USB 3.0 to my xbox

PostWed Dec 26, 2012 9:42 pm

Well, I don't know what you have to do to update the drivers (I haven't done it because mine were already on a working version), please consider google on how to update your rensas electronics usb 3.0 host controller.
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proTOMAHAWKgaming

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Re: How do I connect my intensity shuttle USB 3.0 to my xbox

PostWed Dec 26, 2012 9:49 pm

I downloaded the "Renesas Electronics USB 3.0 Host Controller"
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proTOMAHAWKgaming

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Re: How do I connect my intensity shuttle USB 3.0 to my xbox

PostWed Dec 26, 2012 10:19 pm

Also, what NEC firmware do I need to install there's a whole page full... ?
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brojooo

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Re: How do I connect my intensity shuttle USB 3.0 to my xbox

PostThu Dec 27, 2012 8:38 am

I have the same problem however I updated both my drivers and firmware. But when I click on the usb 3.0 controller utility it says it is not found. We both have the same computer. I have the Blue usb 3.0 cable plugged in to the correct spot and everything. What can I do.
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proTOMAHAWKgaming

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Re: How do I connect my intensity shuttle USB 3.0 to my xbox

PostThu Dec 27, 2012 1:24 pm

I will be phoning support and if they resolve my issue I will help you.
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proTOMAHAWKgaming

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Re: How do I connect my intensity shuttle USB 3.0 to my xbox

PostThu Dec 27, 2012 2:05 pm

The issue I am having is with the USB 3.0 NEC chip...

My computer doesn't have the actual software is there anyway I can get the software or will the update downloads work ?
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brojooo

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Re: How do I connect my intensity shuttle USB 3.0 to my xbox

PostThu Dec 27, 2012 10:02 pm

have you found an answer?
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proTOMAHAWKgaming

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Re: How do I connect my intensity shuttle USB 3.0 to my xbox

PostThu Dec 27, 2012 10:20 pm

Yes I have thanks.

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