Fri Jan 04, 2013 4:14 pm
The really Funny thing is , I bought the ATEM at Dec 24 and test it in that night, However the HDMI slot 2 is not working, then I go back to the store next day within 24 hours in Hong Kong. They tested and the result is the same, HDMI 2 is not work .
Then they ship it back to Singapore. The result coming back is all fine and the unit will return to HK, Then I ask the staff at the shop, They said nothing can do if the HDMI 2 still not work because they test it ok, we use 3 computer and 2 camera and 2 short HDMI cable to tested (we tested in the shop) , same result. Hope the unit coming back is fine.
What are great service of BLACKMAGIC , I spend $1000 US for the unit and get the service like this. If the HDMI still not working this time, and I know I can not get any refund of this , I will do all the test with different computer, cable and cameras, and help to promote this Unit in HK and China, let the people know that how great of this unit. Thanks