Pocket Ultrascope "Could not configure the capture hardware"
Posted: Fri Jan 11, 2013 10:49 am
Using a brand new Pocket ultrascope on a:
MacBookPro December 2012, 15" (non retina) 2.3Ghz i7, Intel HD4000, 128GB SSD, 8GB RAM
I've installed the ultrascope application from the supplied disk, plugged the ultrascope in, and then on starting the app, just get:
Any ideas Blackmagic?
Should also point out that System Information has successfully identified the device:
...And yes, this machine does have USB3 ports
MacBookPro December 2012, 15" (non retina) 2.3Ghz i7, Intel HD4000, 128GB SSD, 8GB RAM
I've installed the ultrascope application from the supplied disk, plugged the ultrascope in, and then on starting the app, just get:
Startup Failed
Ultrascope could not configure the capture hardware.
Any ideas Blackmagic?
Should also point out that System Information has successfully identified the device:
Pocket UltraScope:
Product ID: 0xbd3c
Vendor ID: 0x1edb (BLACKMAGIC DESIGN PTY.)
Version: 3.01
Speed: Up to 5 Gb/sec
Location ID: 0x14a00000 / 3
Current Available (mA): 900
Current Required (mA): Unknown (Device has not been configured)
...And yes, this machine does have USB3 ports