Smart VideoHub 16x16 software

Getting started with a Blackmagic product? Ask questions here about setup and installation.
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Frank Bokoski

  • Posts: 6
  • Joined: Fri Dec 30, 2016 5:21 pm

Smart VideoHub 16x16 software

PostFri Feb 10, 2017 10:41 pm

Hello,
We've been using the Smart VideoHub 16x16 router for a couple of years now, but only using manually to switch routing. We are transitioning to be able to control the router remotely and I see that the 16x16 VideoHub appears to be discontinued.

We've misplaced the software disk that came with the router. Will the software for the newer model routers work with the 16x16 VideoHub? If not, where can I get a copy of the original software?

Thanks,
Frank
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MambaFiber.com

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  • Joined: Fri Aug 02, 2013 5:26 pm

Re: Smart VideoHub 16x16 software

PostSat Feb 11, 2017 4:34 pm

The latest software can be found on the support page of the BMD website. I am still using 6.3.3 on the older videohubs, works fine.
Greg Bellotte - owner
MambaFiber.com
FaceBook.com/MambaFiber
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Frank Bokoski

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  • Joined: Fri Dec 30, 2016 5:21 pm

Re: Smart VideoHub 16x16 software

PostMon Feb 13, 2017 3:24 pm

Greg,
Thanks for the reply. I'll try 6.3.3 and see if it works.

Frank
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Valentin Lormeau

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  • Joined: Wed Jul 06, 2016 12:25 am

Re: Smart VideoHub 16x16 software

PostSun Mar 19, 2017 12:22 pm

Hi,
I'm bumping this thread for a simple question please.
I did the same thing than Frank and i installed the software to control my Videohub 16x16 (My Videohub crashes when i only use buttons on the panel, but works perfectly fine when USB is plugged, even with panel, strange, but, okay.)
The videohub Setup says my software version is "Earlier than 6.3.4" but i never got any prompt to update my videohub. Since i believe updating firmware might resolve this crashing bug when i use only panel, i wanted to try installing firmware, is there any way to force firmware update ?
Thanks in advance for any insight on the matter
regards
Valentin

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