Decklink recorder 4k with GotoMeeting & Polycom
Posted: Mon Mar 20, 2017 1:59 pm
Hello,
i've two cards (mini recorder 4k) and they don't want to work with Goto Meeting and Polycom Realpresenter Desktop.
I have an input from a videomatrix and it comes with a 720p 60Hz signa
In both apps i can choice between "Blackmagicdesign WDM Capture" or "decklink wdm capture".
If i try the first option, i get a failure that the device is already in use" and with the other one i get a black screen inside the app.
With media express i get a picture. So i think its a problem in my configuration. What can i try?
Are the settings in "media express" global settings?
Sorry for my bad english.
Regards Martin
i've two cards (mini recorder 4k) and they don't want to work with Goto Meeting and Polycom Realpresenter Desktop.
I have an input from a videomatrix and it comes with a 720p 60Hz signa
In both apps i can choice between "Blackmagicdesign WDM Capture" or "decklink wdm capture".
If i try the first option, i get a failure that the device is already in use" and with the other one i get a black screen inside the app.
With media express i get a picture. So i think its a problem in my configuration. What can i try?
Are the settings in "media express" global settings?
Sorry for my bad english.
Regards Martin