UltraStudio Mini Recorder recognize issue

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Paul Price

  • Posts: 1
  • Joined: Wed May 03, 2017 2:42 am
  • Location: Taipei, Taiwan

UltraStudio Mini Recorder recognize issue

PostSun May 07, 2017 7:06 am

Got my Mini Recorder weeks ago installed Desktop Video Setup ver. 10.9. It recognized my Mini "Recorder" as a "Monitor". Is there any driver or setup I can switch to?.....Thanks!
I'm using a 2015 mis MacBook pro....got the "Recorder" for Resulume Arena5.
Screen Shot 2017-05-03 at 2.06.46 AM.png
wrong recognition
Screen Shot 2017-05-03 at 2.06.46 AM.png (264.4 KiB) Viewed 700 times
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Tony Rivera

Blackmagic Design

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  • Joined: Mon Aug 12, 2013 4:52 pm
  • Real Name: Tony Rivera

Re: UltraStudio Mini Recorder recognize issue

PostFri May 12, 2017 9:48 pm

It appears there may have been a mix up on the packaging of this. Contact your regions support office and they can provide you further guidance on getting this addressed for you.
Support: http://www.blackmagicdesign.com/support
Info: http://www.blackmagicdesign.com/company

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