URSA MINI 4.6K Serial Number?

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Shea Brown

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URSA MINI 4.6K Serial Number?

PostWed May 24, 2017 1:59 am

Sorry if this has already been answered. I was unable to find a answer anywhere. Where in the world is the URSA MINI Serial number? I can't find it on the camera. I don't even see mention of its placement in the manual. Can anyone shed some light onto this? I need to provide it for insurance coverage.

Also on another note. If my camera was ever stollen and recovered by the police how are they to confirm its serial number if its not on the camera? Just seams stupid to not have it on the body.

Thanks.
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Robert Niessner

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Re: URSA MINI 4.6K Serial Number?

PostThu May 25, 2017 9:20 pm

The serial number is on a sticker on the side of the box the camera came in. And it should be on a label at the bottom of the camera (not 100% sure and don't want to un-rig my camera to check).
Saying "Thx for help!" is not a crime.
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Robert Niessner
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Ronan Le Meillat

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Re: URSA MINI 4.6K Serial Number?

PostSun May 28, 2017 4:51 pm

The number can also be find in Menu / Setup tab / 4th point under hardware ID
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Robert Niessner

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Re: URSA MINI 4.6K Serial Number?

PostSun May 28, 2017 6:39 pm

Ronan Le Meillat wrote:The number can also be find in Menu / Setup tab / 4th point under hardware ID


Hardware ID and serial number or not identical - at least with my camera.
Saying "Thx for help!" is not a crime.
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Robert Niessner
LAUFBILDkommission
Graz / Austria
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Blackmagic Camera Blog (German):
http://laufbildkommission.wordpress.com

Read the blog in English via Google Translate:
http://tinyurl.com/pjf6a3m
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Shea Brown

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Re: URSA MINI 4.6K Serial Number?

PostTue May 30, 2017 5:42 pm

Thanks for the help guys. My URSA has no label on the bottom of the body. But I will check the hardware menus for it. I also still have the box so I'll use that as a last resort. I just really expected it it me printed onto the camera somewhere.
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rick.lang

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Re: URSA MINI 4.6K Serial Number?

PostWed May 31, 2017 12:20 pm

Robert's two posts are correct.


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Rick Lang
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Ronan Le Meillat

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Re: URSA MINI 4.6K Serial Number?

PostWed May 31, 2017 6:12 pm

Robert Niessner wrote:
Ronan Le Meillat wrote:Hardware ID and serial number or not identical - at least with my camera.

Exact Robert. Numbers are different. Probably BM has a database wich associates the two numbers.
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gardnsound

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Re: URSA MINI 4.6K Serial Number?

PostThu Apr 19, 2018 6:37 pm

Ronan Le Meillat wrote:
Robert Niessner wrote:
Ronan Le Meillat wrote:Hardware ID and serial number or not identical - at least with my camera.

Exact Robert. Numbers are different. Probably BM has a database wich associates the two numbers.


No, they don't. I just contacted them to figure out what my serial number is and provided my hardware ID. They were unable to link the two.

I'm currently settling a dispute with Adorama (worst customer support experience of my life thus far) and they are refusing to service the unit because they claim I tampered with the serial. I have no idea where the serial is, so I'm not sure how I could have possibly tampered with it...
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Tony Rivera

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Re: URSA MINI 4.6K Serial Number?

PostFri Apr 20, 2018 6:27 pm

Given the fact that the camera was a used camera bought from a reseller, you are subject to their warranty policy.

We cannot speak on behalf of the reseller and their warranties they offer however, we can state that without a serial number, it's impossible for us to do anything for the product.
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