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BM miniXLR cable stuck in VideoAssist 4K

PostPosted: Tue Jun 13, 2017 1:50 pm
by Colin McDonald
I ordered a pair of the BM miniXLR – XLR patch cables and one of them stuck in the "Analog Audio in 2" XLR the first time I tried it. The latch button pushes in OK but the plug won't release. The other lead seems OK.
Anyone else had this, or just my bad luck?

Re: BM miniXLR cable stuck in VideoAssist 4K

PostPosted: Wed Jun 14, 2017 2:03 am
by Denny Smith
Try pushing the plug in as you pr SS the release button, then pull it out. If this does not work, contact BM Support directly for assistance.

Re: BM miniXLR cable stuck in VideoAssist 4K

PostPosted: Mon Jul 24, 2017 7:59 pm
by Colin McDonald
Thanks Denny, been trying that everytime I used the damn thing and no success until tonight.
Don't know if it had anything to do with it being a very hot day here, but that eventually worked.

I could have returned it to where I bought it, but I decided just to put up with it.

Re: BM miniXLR cable stuck in VideoAssist 4K

PostPosted: Tue Jul 25, 2017 1:55 am
by Mike Proulx
mine was sticky too