Page 1 of 1

Intensity Pro and Random Restarts

PostPosted: Fri Jul 07, 2017 1:08 am
by Richard Spriggs
Hi everyone,

I recently installed a new Intensity Pro to upgrade my streaming capabilities.

All seemed to be going will with the installation, I am getting signal from the camera, everything looks great. However, there is a problem.

With the card installed, the machine now randomly reboots. Uninstall the card, no problems. Put it back in, random reboots again.

I suspect this has something to do with interaction between the card and the motherboard (GA Z77 series) as on some of these reboots I get a "BIOS corrupted" message, and have to reflash it in.

Is this a problem that has been seen before? Is there a solution?

Re: Intensity Pro and Random Restarts

PostPosted: Fri Jul 07, 2017 5:31 pm
by Xtreemtec
Try a different slot on your motherboard.. Sometimes the card do interfere with other devices on the bus you put the card on..

Re: Intensity Pro and Random Restarts

PostPosted: Tue Jul 11, 2017 12:44 am
by Richard Spriggs
Xtreemtec wrote:Try a different slot on your motherboard.. Sometimes the card do interfere with other devices on the bus you put the card on..


I left the rig running last night, and after 10 hours without restart I am happy to declare that the above appears to have worked. If any other new users read this, be aware that just because your motherboard is listed in the recommended list, it does not mean it's all smooth sailing! Be prepared with your BIOS update drive just in case.

Thanks,

Richard

Re: Intensity Pro and Random Restarts

PostPosted: Wed Jul 12, 2017 9:07 am
by Xtreemtec
Great to hear it fixed your problem ;)