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Blackmagic video assist setup

PostPosted: Fri Jul 14, 2017 8:05 am
by Pascal Lebrun
Hello, I am French, I have just acquired the Black Magic Video Assist but I can not connect to my PC WINDOWS 10 64 bits for a possible update. I installed the Backmagik video assist setup but nothing happens. In addition, I can not select the language "French" in the setup of the device. Thank you

Re: Blackmagic video assist setup

PostPosted: Mon Jul 17, 2017 1:09 am
by Quentin Smith
I'm sorry I can't help with the Windows problem, I am a Mac user.

However, I can answer your other question. Languages must be selected in the Video Assist Setup application and downloaded onto the Video Assist - otherwise it only shows English on the device. So you need to get it connected to your computer to solve both your issues.

Re: Blackmagic video assist setup

PostPosted: Mon Jul 17, 2017 10:46 am
by Xtreemtec
Have you tryed a different cable? Different port, Different computer? ;)