Intensity Shuttle for USB 3.0 + PCI Card

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Sebastian Nagy

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  • Joined: Wed Oct 18, 2017 12:53 am

Intensity Shuttle for USB 3.0 + PCI Card

PostWed Oct 18, 2017 1:02 am

Hello,

System:
Asus X99-A - Motherboard
Intensity Shuttle for USB 3.0 - latest version of drivers
OBS - latest version - I'm using this since I'm recording live the interface it's a lot more simple than Blackmagic Media Express, and live streaming at the same time

From time to time I'm the recording doesn't have audio. Not even a computer restart fixes the issue. Does this ring a bell to anybody? Most of the time it's OK but sometimes it doesn't work.

I found online that the device is very picky when it comes to USB chipset, can this issue be caused by USB chipset? I'm recording 525i59.94, so I don't think it's really a resource issue.

If you think it's the chipset, can anybody recommend a good PCIe card? I'm in the States, so any online store is good.

Thank you,
Sebastian
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Xtreemtec

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Re: Intensity Shuttle for USB 3.0 + PCI Card

PostWed Oct 18, 2017 4:52 pm

Had several occasions that OBS did not include the audio when start streaming.. Needed to reboot the system to get audio back..
Daniel Wittenaar .:: Xtreemtec Media Productions ::. -= www.xtreemtec.nl =-
4K OBV, ATEM TVS HD, Production Studio 4K, 2M/E Broadcast Studio 4K, Hyperdeck Studio, SONY FS7 4K, JVC HM700 Full HD Camera
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Sebastian Nagy

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  • Joined: Wed Oct 18, 2017 12:53 am

Re: Intensity Shuttle for USB 3.0 + PCI Card

PostWed Oct 18, 2017 8:47 pm

Sometimes reboot doesn't help. I need to change the audio sample rate to 44.1khz, restart OBS, then back to 48khz.

Do you have the NEC Renesas Chipset and the issue still happens?

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