Blackmagic Forum

Hello,

System:
Asus X99-A - Motherboard
Intensity Shuttle for USB 3.0 - latest version of drivers
OBS - latest version - I'm using this since I'm recording live the interface it's a lot more simple than Blackmagic Media Express, and live streaming at the same time

From time to time I'm the recording doesn't have audio. Not even a computer restart fixes the issue. Does this ring a bell to anybody? Most of the time it's OK but sometimes it doesn't work.

I found online that the device is very picky when it comes to USB chipset, can this issue be caused by USB chipset? I'm recording 525i59.94, so I don't think it's really a resource issue.

If you think it's the chipset, can anybody recommend a good PCIe card? I'm in the States, so any online store is good.

Thank you,
Sebastian

Had several occasions that OBS did not include the audio when start streaming.. Needed to reboot the system to get audio back..

Sometimes reboot doesn't help. I need to change the audio sample rate to 44.1khz, restart OBS, then back to 48khz.

Do you have the NEC Renesas Chipset and the issue still happens?