- Posts: 2
- Joined: Wed Nov 15, 2017 2:29 am
Robb Jones wrote:The USB cable became disconnected from the MAC.
This stands out to me as a few things so if you can elaborate on how the cable became disconnected, maybe there can be some further information as to what the reason the device is not being recognized. The most obvious question would be if you've tried a different USB 3 cable. Also, checking the port on the unit after it becoming disconnected to see if anything is loose, would also help others troubleshoot your issue.