No Audio in Recording

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Mike Hendrie

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  • Joined: Tue Dec 05, 2017 8:35 pm

No Audio in Recording

PostTue Dec 05, 2017 8:43 pm

I am new to the device. I purchased a Intensity USB 3 device to convert my old videos.

Windows 10
Surface Pro i5 (2017)
Installed QuickTime Player 7.7.9

I connect the old camcorder to the device
I see the audio being captured in the screen by seeing the audio levels in red and fluctuating
I see the video being played
I capture the recording

When I play the recording in Apple time, I see the video, but do not have any audio.

Are there any codec requirements needed to play the sound?

Thank you
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Re: No Audio in Recording

PostWed Dec 06, 2017 11:38 am

Did you record with Media Express? What format did you captured with?
Daniel Wittenaar .:: Xtreemtec Media Productions ::. -= =-
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Mike Hendrie

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  • Joined: Tue Dec 05, 2017 8:35 pm

Re: No Audio in Recording

PostSun Dec 10, 2017 2:42 am

Thank you for the reply, sorry for the delay.

I figured out how to play the videos with audio, I needed to us VLC Media Player. Do you know how I can export the video to a standard Windows 10 media player format?

Thank you again.

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Jack Fairley

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Re: No Audio in Recording

PostMon Dec 11, 2017 7:49 pm

You can convert it with Handbrake or similar software to h264, which will play on just about everything.
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