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No Audio in Recording

PostPosted: Tue Dec 05, 2017 8:43 pm
by Mike Hendrie
I am new to the device. I purchased a Intensity USB 3 device to convert my old videos.

Windows 10
Surface Pro i5 (2017)
Installed QuickTime Player 7.7.9

I connect the old camcorder to the device
I see the audio being captured in the screen by seeing the audio levels in red and fluctuating
I see the video being played
I capture the recording

When I play the recording in Apple time, I see the video, but do not have any audio.

Are there any codec requirements needed to play the sound?

Thank you

Re: No Audio in Recording

PostPosted: Wed Dec 06, 2017 11:38 am
by Xtreemtec
Did you record with Media Express? What format did you captured with?

Re: No Audio in Recording

PostPosted: Sun Dec 10, 2017 2:42 am
by Mike Hendrie
Thank you for the reply, sorry for the delay.

I figured out how to play the videos with audio, I needed to us VLC Media Player. Do you know how I can export the video to a standard Windows 10 media player format?

Thank you again.


Re: No Audio in Recording

PostPosted: Mon Dec 11, 2017 7:49 pm
by Jack Fairley
You can convert it with Handbrake or similar software to h264, which will play on just about everything.