Reboot command needed

On the VideoHub Control software, there should be a reboot command to the unit, i.e. Smart Videohub Cleanswitch. A couple of times the unit froze up when I've switched cables at a remote location. Unplugging the power for a few seconds does a successful reset. A reboot button on the software would allow me to reset the unit without trucking to its location.

When the unit freezes the software is what freezes.. So a software command to reset the unit will not work!!

What should be needed is a Watchdog inside the software That overflows when the software freezes up and the processor goes into reset state... But i'm not sure the hardware of BMD does support that.