UltraStudio Express thunderbolt 3

Getting started with a Blackmagic product? Ask questions here about setup and installation.
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brucefbc

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  • Joined: Thu Feb 08, 2018 9:34 pm
  • Real Name: Bruce Ellsworth

UltraStudio Express thunderbolt 3

PostThu Feb 08, 2018 10:09 pm

Just upgraded to an iMac from a mini. and Media Express will not recognize the UltraStudio. Running 10.13.3 with 3.8GHz core i5 16GBRAM. UltraStudio connected via Apple Thunderbolt 3 (USBC) to thunderbolt 2 adapter. The UltraStudio shows in the About This Mac system report but not in Media Express or Wirecast, no devices detected. Installed the latest Desktop Video from BM.

Thanks for any help!
Bruce Ellsworth
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brucefbc

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  • Joined: Thu Feb 08, 2018 9:34 pm
  • Real Name: Bruce Ellsworth

Re: UltraStudio Express thunderbolt 3

PostThu Feb 08, 2018 11:33 pm

Got it working!
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AshwaniVerma

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  • Joined: Sat Feb 10, 2018 10:55 am
  • Real Name: Ashwani Verma

Re: UltraStudio Express thunderbolt 3

PostSat Feb 10, 2018 10:59 am

How exactly?

I am facing same issue with Decklink Quad 2 after update to Desktop Video 10.9.10
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shawntechnical

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  • Joined: Wed Feb 14, 2018 8:51 pm
  • Real Name: Shawn Boyer

Re: UltraStudio Express thunderbolt 3

PostWed Feb 14, 2018 8:53 pm

How did you get it to work?

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