H264 Pro Recorder Freezes in Media Express and SDK

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matt annis

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  • Joined: Wed Oct 18, 2017 6:12 am

H264 Pro Recorder Freezes in Media Express and SDK

PostWed Feb 21, 2018 2:56 pm

Using Windows 10 x64

When capturing video using the H264 Pro Recorder within Media Express if you plug in a phone to the PC via USB, let the PC recognize it and then unplug the phone the video freezes and the last half second of the audio continues to loop. Only way to unfreeze is to unplug the USB to the H264 Pro Recorder.

Can replicate this functionality within implemented solution using the SDK.

Does not occur when only previewing video in either Media Express or SDK solution.

Have tested on Media Express 3.5.3 (Desktop Video 10.9.7) and Media Express 3.5.5 (Desktop Video 10.9.11)
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matt annis

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Re: H264 Pro Recorder Freezes in Media Express and SDK

PostMon Feb 26, 2018 5:29 pm

Any feedback from BM Design on this?
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Tony Rivera

Blackmagic Design

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Re: H264 Pro Recorder Freezes in Media Express and SDK

PostMon Feb 26, 2018 7:51 pm

This is a user forum so if you're looking for guidance directly from the company, we'd suggest contacting your regions support office. You can use the links in my signature below to get the contact information for the offices.
Support: http://www.blackmagicdesign.com/support
Info: http://www.blackmagicdesign.com/company

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