Desktop Video Setup "No Desktop Video Device Detected"

Getting started with a Blackmagic product? Ask questions here about setup and installation.
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Bishop55

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  • Joined: Mon Feb 26, 2018 8:47 pm
  • Real Name: Reginald Washington

Desktop Video Setup "No Desktop Video Device Detected"

PostMon Feb 26, 2018 8:56 pm

Will the blackmagic mini recorder work on a macbook from 2009? when is loaded my software "Desk Top Video 10.2.3. It said, "No Desktop Video Device Detected" with a "?" where you would see the blackmagic device, HELP
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Tony Rivera

Blackmagic Design

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  • Joined: Mon Aug 12, 2013 4:52 pm
  • Real Name: Tony Rivera

Re: Desktop Video Setup "No Desktop Video Device Detected"

PostMon Feb 26, 2018 10:32 pm

There is no Thunderbolt port on the 2009 Macbook so our product would not be detected by the computer.
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