Blackmagic Forum

Posted: **Thu Mar 08, 2018 6:07 am**

My Intensity Shuttle and my Decklink are not appearing under Media Express or in Blackmagics Control Panel setting yet the drivers are installed and appears on Device Manager... I had a similar issue with a mini recorder PCI card where I had to find the right version of Desktop Video to be able to actually use the card and capture... PLEASE HELP!
Windows 7

Posted: **Thu Mar 08, 2018 5:40 pm**

The latest version of Desktop Video does support Windows 7. It may help to have some additional information about your system so others here can provide guidance.

Posted: **Fri Mar 09, 2018 3:56 am**

MSi ms7700
Intel I7
Windows 7

Blackmagic Forum

Shuttle and Decklink Not Appearing

Shuttle and Decklink Not Appearing

Re: Shuttle and Decklink Not Appearing

Re: Shuttle and Decklink Not Appearing