Fri Apr 27, 2018 12:21 am
Perhaps you are using the incorrect adapter. Check the LED on the UltraStudio Mini Monitor, near the Thunderbolt port, and ensure that it's powered on. If the LED is not turning on, then you are most likely using the wrong adapter. We recommend using the Apple Thunderbolt 3 to Thunderbolt 2 adapter.
Blackmagic Technical Support (US)
support-usa@blackmagicdesign.com