Hyperdeck Studio Mini - Recording are Black?

Getting started with a Blackmagic product? Ask questions here about setup and installation.
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BeanBean

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  • Joined: Tue Feb 27, 2018 2:29 pm
  • Real Name: Chris Cantrall

Hyperdeck Studio Mini - Recording are Black?

PostSat May 05, 2018 9:21 pm

So I'm testing out my new hyperdeck studio mini and I've recorded a couple of times to an SD card. Both times, I pop the card in my PC, load up the video file and it's just black. No video, no audio.

The screen is on the unit is showing a video feed, and I ran the setup software to see if there were any updates, but there were none. My SD cards are straight off the approved SD card list.

Any thoughts?
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Kristian Lam

Blackmagic Design

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Re: Hyperdeck Studio Mini - Recording are Black?

PostSun May 06, 2018 6:31 am

Which format did you record with on the HyperDeck and do you have the corresponding codec installed in your PC? Do you hear audio?
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BeanBean

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  • Real Name: Chris Cantrall

Re: Hyperdeck Studio Mini - Recording are Black?

PostMon May 07, 2018 3:39 pm

Kristian,

Thanks for the assistance. Based on your response I determined it was a codec issue. Problem resolved, thanks!

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