H.264 Pro Recorder not detected by Desktop Video in OS X

Getting started with a Blackmagic product? Ask questions here about setup and installation.
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dodecafono

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  • Joined: Sun Jun 03, 2018 3:10 am
  • Real Name: Gabriel Rios

H.264 Pro Recorder not detected by Desktop Video in OS X

PostSun Jun 03, 2018 3:30 am

Hello!

I just bought a H.264 Pro Recorder and installed the Desktop Video Setup 10.10 software. After that, I plugged the device and powered on. Media Express detected the H.264 with no problem and also I captured some tapes with no problem. In the other hand, when I opened Desktop Video Setup the "No Desktop Video device detected" message appeared. I've missed a step? I need to install drivers for the device in order to access to the options?

I'm running the soft in a late 2010 MBP with OSX El Capitan

Thanks in advanced!!
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Tony Rivera

Blackmagic Design

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Re: H.264 Pro Recorder not detected by Desktop Video in OS X

PostMon Jun 04, 2018 10:16 pm

This device does not offer any configuration and is not detected in Desktop Video Setup. If you are able to capture with Media Express, the device is working as intended.
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dodecafono

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Re: H.264 Pro Recorder not detected by Desktop Video in OS X

PostFri Jun 08, 2018 2:37 am

Tony Rivera wrote:This device does not offer any configuration and is not detected in Desktop Video Setup. If you are able to capture with Media Express, the device is working as intended.


Thanks for your reply

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