help, newbie here

Getting started with a Blackmagic product? Ask questions here about setup and installation.
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ashleyapples

  • Posts: 1
  • Joined: Sun Jun 24, 2018 7:45 am
  • Real Name: Ashley Yang

help, newbie here

PostSun Jun 24, 2018 7:49 am

I just got the black magic deck shutle 2. I also bought a PNY 120gb SSD CS900, and after connectied it to my computer formatting it on my computer exFac. I plug in the SSD card, and it flashes for second and then turns off. I'm not what I'm doing wrong, I'm pretty new to this
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Tony Rivera

Blackmagic Design

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  • Joined: Mon Aug 12, 2013 4:52 pm
  • Real Name: Tony Rivera

Re: help, newbie here

PostTue Jun 26, 2018 5:19 pm

Verify the SSD you have is on this list and is approved for use with the HyperDeck Shuttle as this could be the issue with the SSD being detected.
Support: http://www.blackmagicdesign.com/support
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Denny Smith

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  • Joined: Thu Aug 01, 2013 4:19 pm
  • Location: USA, Northern Calif.

Re: help, newbie here

PostWed Jun 27, 2018 12:58 am

The only PNY SSDs on the list are: PNY Prevail 240 GB (SSD9SC240GCDA-PB) and the Prevail 480 GB (SSD9SC480GCDA-PB) SSDs. The CS900 120 GB SSD is Not on the list, and as Tony pointed out, will not be detected ny the Shuttle. You need to on,y use the SSDs on the list. The Digistore SSDs are one of the more reliable, if you can find one. SanDisk are good also, and work well.
Cheers
Denny Smith
SHA Productions

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